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HP PC Tune-up Consultative Service

(UD932A)

Special offers and deals

Price and buy
Price $99.00 *

In stock: ships same day
Orders by 10 p.m. ET (M–F) ship within 24 hours.

The current page: Overview of this product's features Specifications for this product

Are spam and adware slowing down your PC, or has it been infected by a virus? With this tune-up service, you can relax while an expert HP technician runs scans and diagnostics over the Internet to optimize your PC's performance. And you can learn how to do future tune-ups yourself to keep your PC performing smoothly.

What's included?

An HP PC Tune-up technician will:
  • Remove viruses, spyware and adware
  • Perform hardware diagnostics
  • Remove temporary files, cookies, and other unnecessary files, including unused software
  • Update your operating system software, firmware bios, security, and other software
  • Advise you on your system, configuration, and maintenance
  • Teach you how to do tune-ups
For details on coverage and exclusions, see the terms and conditions.

Service limitations

  • Available only to customers using PC products at home, in a home office or small business environment
  • Must be using HP or Compaq PC running Windows 98, Me, XP, XP Pro, XP Media Center, or Vista
  • Service may require more time or agent call-back if customer is using dial-up Internet connection; broadband connection is preferable
  • Assistance limited to PC performance and problem prevention; does not include break/fix troubleshooting, "how-to" support on third-party software or hardware, or repair diagnosis
  • Single-use HP Care Pack service available up to 1 year after Care Pack purchased. Nontransferable; expires if not used within that period.

What's in the box?

HP PC Tune-up Consultative Service

    • HP Care Pack certificate with serial number
    • Registration card
    • Booklet detailing HP Care Pack service coverage, plus additional information
    • Service descriptions and terms and conditions for hardware maintenance

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Awards and certifications

Business Week Customer Service Champion Award

Business Week
Customer Service Champion Award
March, 2009

Award-winning support

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* Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. Please note these policies apply only to products sold by the HP Home & Home Office Store; reseller offers may vary.

 

†† Certain Windows Vista product features require advanced or additional hardware. See www.microsoft.com/windowsvista/getready/hardwarereqs.mspx. Windows Vista Upgrade Advisor can help you determine which features of Windows Vista will run on your computer. To download the tool, visit www.windowsvista.com/upgradeadvisor.

††† Battery life varies depending on product configuration, model, settings, loaded applications, utilized features. As with all batteries, maximum capacity decreases with time and use. Battery life times based on MobileMark 2007 battery benchmark. Reported times are with wireless functionality off.

## After first page; see www.hp.com/go/inkjetprinter for details.

### Majority of laser AiOs<$750, printers<$300, using Officejet Pro products with XL cartridges; for details: www.hp.com/go/officejet

§§§ This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality.See http://www.microsoft.com/windows/windows-7/ for details.

 
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