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3-year HP Care Pack Pick Up and Return Service with Accidental Damage Protection for HP iPAQ 111, 211, 310

(U5000A)

Special offers and deals

Price and buy

Price $149.99 *

In stock:  ships same day
Orders by 10 p.m. ET (M–F) ship within 24 hours.

As low as $15/mo†

No payments for 90 days
Bill Me Later® - subject to credit approval

The current page: Overview of this product's features

Protect your investment! Upgrade your iPAQ's standard warranty to a total of three years with this door-to-door hardware service. The 3-year HP Care Pack Pick Up and Return Service with Accidental Damage Protection includes telephone support; pickup of your failed iPAQ, and repair or replacement and return of operational unit to you. In addition, Accidental Damage Protection helps you avoid repair or replacement costs due to mishaps that occur during normal operation of your iPAQ handheld. This HP Care Pack is available for new HP iPAQ 111, HP iPAQ 310 series. The 3-year HP Care Pack Pick Up and Return Service with Accidental Damage Protection offers:
  • Remote problem diagnosis and support: HP Services professionals work with you to isolate and resolve hardware problems and help with product installation, configuration, and setup.
  • Repair center services: For issues that can't be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
  • Pickup by HP: An HP-authorized courier picks up your failed equipment at your site and delivers it to an HP-designated repair facility.
  • Return shipment: An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes 3–7 days. You may request accelerated delivery for the actual additional cost of the shipment.
  • Standard business hours coverage: Service is available 8:00 am to 5:00 pm Monday through Friday, excluding holidays.
  • Accidental Damage Protection: This covers damage from liquid spills, drops, falls, collisions, electrical surges, a damaged or broken LCD, or any other accidental breakage. Your unit may have to be repaired or replaced at an HP-designated location; not all replacement parts may be available locally.

Note:

Available only in the US. Not available with refurbished handhelds. One extended service plan per product. Must be purchased within one year of product purchase. Hardware must be in original working condition. HP Care Pack Pick Up and Return Service with Accidental Damage Protection does not cover preexisting damage. See terms & conditions for details.

Registration card must be completed and returned within 10 days of receipt of HP Care Pack. For on-line registration, please visit: www.hp.com/go/lookuptool/

What's in the box?

3-year HP Care Pack Pick Up and Return Service with Accidental Damage Protection for HP iPAQ 111, 211, 310

    HP Care Pack certificate / registration card and on-line registration information (2 part perforated card) which contains:
    - the Care Pack part number + Bar Code
    - the Care Pack short description
    - the UPC code (if applicable) + Bar Code
    - the HP Care Pack serial number + Bar Code
    - the order number
    Document describing HP Care Pack service coverage in greater detail
    Terms and conditions for hardware maintenance

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Business Week Customer Service Champion Award

Business Week
Customer Service Champion Award
March, 2009

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* Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. Please note these policies apply only to products sold by the HP Home & Home Office Store; reseller offers may vary.

 

† "As low as" offers apply to HP Home, Home Office Store credit card and Bill Me Later®. Subject to credit approval. Different terms and calculations apply to each payment method. Based only on the purchase price of this item. Taxes, shipping costs, additional purchases and other fees are not included in the monthly payment amount. If paying with Bill Me Later® your payment amount may be as low as $10/mo. A higher revised monthly payment amount will be calculated at checkout based on shipping preferences and zip code information. Click on the offer for important disclosure information.

 

‡ Intel's numbering is not a measurement of higher performance.

 

Intel, the Intel logo, Intel Core and Core Inside are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

 

§ Actual formatted capacity is less. A portion of the hard drive is reserved for system recovery software — for notebooks up to: 20GB (Windows 7), 8GB (XP and XP Pro), 12GB (Vista), 12GB (MCE); for desktops up to: 14GB (Windows 7), 10GB (Vista, XP, XP Pro), 12GB (MCE). For hard drives 1GB=1 billion bytes.

 

¶ In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

 

†† Certain Windows Vista product features require advanced or additional hardware. See www.microsoft.com/windowsvista/getready/hardwarereqs.mspx. Windows Vista Upgrade Advisor can help you determine which features of Windows Vista will run on your computer. To download the tool, visit www.windowsvista.com/upgradeadvisor.

††† Battery life varies depending on product configuration, model, settings, loaded applications, utilized features. As with all batteries, maximum capacity decreases with time and use. Battery life times based on MobileMark 2007 battery benchmark. Reported times are with wireless functionality off.

## After first page; see www.hp.com/go/inkjetprinter for details.

### Majority of laser AiOs<$750, printers<$300, using Officejet Pro products with XL cartridges; for details: www.hp.com/go/officejet

§§§ This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality.See http://www.microsoft.com/windows/windows-7/ for details.

 
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