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4-year HP Care Pack House Call Service for HP TouchSmart All-in-One PC

(UM977A)

Price and buy
Price $349.99 *

As low as $15/mo†

No payments for 90 days
Bill Me Later® - subject to credit approval

Out of stock
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The current page: Overview of this product's features Specifications for this product

Don't be caught off guard if the unexpected happens. Protect your HP TouchSmart All-in-One PC with a 4-year HP Care Pack House Call Service. You'll enjoy convenient 24 x 7 technical support and extended security while keeping your desktop PC covered by the manufacturer who knows it best.
And if your PC should need repair, we'll recycle any replaced parts so they don't end up in a landfill. Visit HP recycling to learn more.

Greater peace of mind

What's included:
  • Convenient technical support while you're at home
  • Diagnosis of the problem with an HP representative, which may include sending you an easy-to-replace part, scheduling a visit to your home, or returning the PC to an HP-authorized repair site1
  • Coverage for hardware parts and labor for up to 4 years*
  • Round-trip shipping
  • Expert 24 x 7 toll-free phone, real-time chat and e-mail support
  • Technical assistance with PC setup, troubleshooting, and spyware and virus issues
  • Coverage for HP or Compaq monitor purchased with PC on same invoice

Plan requirements

  • Must be purchased within one year of PC purchase date
  • Must be registered and activated as instructed in HP Care Pack materials
  • One plan per product
  • Does not cover preexisting damage to applicable hardware
  • Available only in the United States
*Extended coverage begins the day you buy your HP PC. You get the most coverage and value if you buy this plan when you purchase your PC (new or refurbished). For example, if you buy the 4-year plan 3 months after you buy your desktop PC, you'll get enhanced coverage for the remaining 9 months of your standard 1-year warranty plus 3 additional years.
For details on coverage and exclusions, see the terms and conditions.

1. In-home services provided if issue cannot be corrected remotely. In-home services are available 7 days a week, excluding holidays.

What's in the box?

4-year HP Care Pack House Call Service for HP TouchSmart All-in-One PC

    • HP Care Pack certificate with serial number
    • Registration card and on-line registration information
    • Booklets with instructions, coverage, and terms and conditions

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Award-winning support

 US service locator

Use our Web interface to troubleshoot a problem

Download software and drivers

Get access to support by registering your Care Pack

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What happens when your warranty expires


* Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. Please note these policies apply only to products sold by the HP Home & Home Office Store; reseller offers may vary.

 

† "As low as" offers apply to HP Home, Home Office Store credit card and Bill Me Later®. Subject to credit approval. Different terms and calculations apply to each payment method. Based only on the purchase price of this item. Taxes, shipping costs, additional purchases and other fees are not included in the monthly payment amount. If paying with Bill Me Later® your payment amount may be as low as $10/mo. A higher revised monthly payment amount will be calculated at checkout based on shipping preferences and zip code information. Click on the offer for important disclosure information.

 

‡ Intel's numbering is not a measurement of higher performance.

 

Intel, the Intel logo, Intel Core and Core Inside are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

 

§ Actual formatted capacity is less. A portion of the hard drive is reserved for system recovery software — for notebooks up to: 20GB (Windows 7), 8GB (XP and XP Pro), 12GB (Vista), 12GB (MCE); for desktops up to: 14GB (Windows 7), 10GB (Vista, XP, XP Pro), 12GB (MCE). For hard drives 1GB=1 billion bytes.

 

¶ In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

 

†† Certain Windows Vista product features require advanced or additional hardware. See www.microsoft.com/windowsvista/getready/hardwarereqs.mspx. Windows Vista Upgrade Advisor can help you determine which features of Windows Vista will run on your computer. To download the tool, visit www.windowsvista.com/upgradeadvisor.

††† Battery life varies depending on product configuration, model, settings, loaded applications, utilized features. As with all batteries, maximum capacity decreases with time and use. Battery life times based on MobileMark 2007 battery benchmark. Reported times are with wireless functionality off.

## After first page; see www.hp.com/go/inkjetprinter for details.

### Majority of laser AiOs<$750, printers<$300, using Officejet Pro products with XL cartridges; for details: www.hp.com/go/officejet

§§§ This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality.See http://www.microsoft.com/windows/windows-7/ for details.

 
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