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4-Year HP Total Care Extended Service Plan with Pick Up and Return for HP Pavilion and Compaq Presario Notebook PCs

(UG046A)

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Price and buy

Price $389.99 *

In stock:  ships same day
Orders by 10 p.m. ET (M–F) ship within 24 hours.

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With the 4-year HP Pick Up and Return Extended Service Plan, you'll enjoy convenient 24 x 7 technical support and extended security while keeping your HP notebook PC (prebuilt or customized) covered by the manufacturer who knows it best.
And if your PC should need repair, we'll recycle any replaced parts so they don't end up in a landfill. Visit HP recycling to learn more.

Greater peace of mind

What's included:
  • Protection from unexpected costs
  • Convenient door-to-door PC pickup and return with round-trip shipping included
  • Coverage for hardware parts and labor for up to 4 years*
  • Diagnosis, repair, and return service for your notebook PC
  • Expert 24 x 7 toll-free phone, real-time chat, and e-mail support
  • Technical assistance with PC setup, troubleshooting, and spyware and virus issues
* Extended coverage begins the day you buy your HP PC. You'll get the most coverage and value if you buy this plan when you purchase your PC (new or refurbished). For example, if you buy the 4-year plan three months after you buy your PC, you'll get enhanced coverage for the remaining nine months of your standard 1-year warranty, plus 3 additional years.
For details on coverage and exclusions, see the terms and conditions.

Plan requirements

  • Must be purchased within one year of PC purchase date
  • Must be registered and activated as instructed in HP Care Pack materials
  • One plan per product
  • Does not cover preexisting damage to applicable hardware
  • Available only in the United States

What's in the box?

4-Year HP Total Care Extended Service Plan with Pick Up and Return for HP Pavilion and Compaq Presario Notebook PCs

    HP Care Pack certificate with serial number
    Registration card and online registration information
    Booklets with instructions, coverage, and terms and conditions

Awards and certifications

Business Week Customer Service Champion Award

Business Week
Customer Service Champion Award
March, 2009

Award-winning support

 US service locator

Use our Web interface to troubleshoot a problem

Download software and drivers

Get access to support by registering your Care Pack

Use and learn

Learn more about HP Customer Care

What happens when your warranty expires


# Not all Windows Vista features are available for use on all Windows Vista Capable PCs. All Windows Vista Capable PCs will run the core experiences of Windows Vista, such as innovations in organizing and finding information,security and reliability. Some features available in premium editions of Windows Vista--like the new Windows AeroTM user interface--require advanced or additional hardware. Check www.windowsvista.com/getready for details.

 

* Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. Please note these policies apply only to products sold by the HP Home & Home Office Store; reseller offers may vary.

 

† On your HP Home & Home Office Store credit card, subject to credit approval. Based only on the purchase price of this item. Taxes, shipping costs, additional purchases and other fees are not included in the monthly payment amount. A higher revised monthly payment amount will be calculated at checkout based on shipping preferences and zip code information.

 

‡ Intel's numbering is not a measurement of higher performance.

 

Celeron, Celeron Inside, Centrino, Core Inside, Intel, Intel Core, Intel Inside, Intel SpeedStep, Intel Viiv, Intel Xeon, Itanium, Itanium Inside, Pentium, Pentium Inside, the Centrino logo, the Intel logo and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

 

§ 1GB = For hard drives, GB=1 billion bytes. Actual formatted capacity is less. A portion of hard drive is reserved for system recovery software--for notebooks, up to: 8GB (XP and XP Pro), 12GB (Vista), 12GB (MCE); for desktops, up to: 10GB (Vista, XP, XP Pro), 12GB (MCE).

 

¶ In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

 

†† Certain Windows Vista product features require advanced or additional hardware. See www.microsoft.com/windowsvista/getready/hardwarereqs.mspx and www.microsoft.com/windowsvista/getready/capable.mspx for details. Windows Vista Upgrade Advisor can help you determine which features of Windows Vista will run on your computer. To download the tool, visit www.windowsvista.com/upgradeadvisor.

††† Battery life varies depending on product configuration, model, settings, loaded applications, utilized features. As with all batteries, maximum capacity decreases with time and use. Battery life times based on MobileMark 2007 battery benchmark. Reported times are with wireless functionality off.

## After first page; see www.hp.com/go/inkjetprinter for details.

### Majority of laser AiOs<$750, printers<$300, using Officejet Pro products with XL cartridges; for details: www.hp.com/go/officejet

 
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