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HP SmartFriend, 6 months

(HC017A)

Special offers and deals

Price and buy

Price $159.99 *

In stock: ships same day
Orders by 10 p.m. ET (M–F) ship within 24 hours.

As low as $15/mo†

No payments for 90 days
Bill Me Later® - subject to credit approval

The current page: Overview of this product's features Specifications for this product

Need someone to walk you through backing up photos or installing a printer? Need help setting up a new PC or migrating data from your old one? Our specially trained SmartFriend technicians are standing by 24 x 7 to answer your "How do I . . ." questions and solve your software, related hardware, and networking problems. Get the most out your HP products, and save time, money, and frustration, with this 6-month, unlimited-use card.

Fast help for your PC

A SmartFriend technician will:
  • Answer questions about software (covered programs listed below) and related hardware
  • Guide you through transferring data to your new PC
  • Help you upgrade your operating system, configure it, and install browser and e-mail plug-ins and select software, including anti-virus
  • Help you connect peripherals
  • Answer questions about setting up a wired or wireless network
  • Address digital imaging issues
  • Provide advice on your next new technology purchase
Available in the United States only; price subject to change without notice.
For details on coverage and exclusions, see the terms and conditions.

1. Please refer to links for supported software.

What's in the box?

HP SmartFriend, 6 months

    Toll-free calling card
    PIN to use when calling

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Awards and certifications

Business Week Customer Service Champion Award

Business Week
Customer Service Champion Award
March, 2009

Award-winning support

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What happens when your warranty expires


* Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. Please note these policies apply only to products sold by the HP Home & Home Office Store; reseller offers may vary.

 

† "As low as" offers apply to HP Home, Home Office Store credit card and Bill Me Later®. Subject to credit approval. Different terms and calculations apply to each payment method. Based only on the purchase price of this item. Taxes, shipping costs, additional purchases and other fees are not included in the monthly payment amount. If paying with Bill Me Later® your payment amount may be as low as $10/mo. A higher revised monthly payment amount will be calculated at checkout based on shipping preferences and zip code information. Click on the offer for important disclosure information.

 

‡ Intel's numbering is not a measurement of higher performance.

 

Intel, the Intel logo, Intel Core and Core Inside are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

 

§ Actual formatted capacity is less. A portion of the hard drive is reserved for system recovery software — for notebooks up to: 20GB (Windows 7), 8GB (XP and XP Pro), 12GB (Vista), 12GB (MCE); for desktops up to: 14GB (Windows 7), 10GB (Vista, XP, XP Pro), 12GB (MCE). For hard drives 1GB=1 billion bytes.

 

¶ In-home warranty is available only on select customizable HP desktop PCs. Need for in-home service is determined by HP support representative. Customer may be required to run system self-test programs or correct reported faults by following advice given over phone. On-site services provided only if issue can't be corrected remotely. Service not available holidays and weekends.

 

†† Certain Windows Vista product features require advanced or additional hardware. See www.microsoft.com/windowsvista/getready/hardwarereqs.mspx. Windows Vista Upgrade Advisor can help you determine which features of Windows Vista will run on your computer. To download the tool, visit www.windowsvista.com/upgradeadvisor.

††† Battery life varies depending on product configuration, model, settings, loaded applications, utilized features. As with all batteries, maximum capacity decreases with time and use. Battery life times based on MobileMark 2007 battery benchmark. Reported times are with wireless functionality off.

## After first page; see www.hp.com/go/inkjetprinter for details.

### Majority of laser AiOs<$750, printers<$300, using Officejet Pro products with XL cartridges; for details: www.hp.com/go/officejet

§§§ This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality.See http://www.microsoft.com/windows/windows-7/ for details.

 
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