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HP SmartFriend, single use

(HC016A)

Special offers and deals

Price and buy

Price $59.99 *

In stock: ships same day
Orders by 10 p.m. ET (M–F) ship within 24 hours.

The current page: Overview of this product's features Specifications for this product

Need help with a computer crisis? Or with backing up photos or installing a new printer? Our specially trained SmartFriend technicians are standing by 24 x 7 to answer your "How do I . . ." questions and solve your software, related hardware, and networking problems. Get the most out your HP products, and save time, money, and frustration, with this single use card.

Help when you need it

A SmartFriend technician will:
  • Answer questions about software (covered programs listed below) and related hardware
  • Guide you through transferring data to your new PC
  • Help you upgrade your operating system, configure it, and install browser and e-mail plug-ins and select software, including anti-virus
  • Help you connect peripherals
  • Answer questions about setting up a wired or wireless network
  • Address digital imaging issues
  • Provide advice on your next new technology purchase
Available in the United States only. Price subject to change without notice.
For details on coverage and exclusions, see the terms and conditions.

1. Please refer to links for supported software.

What's in the box?

HP SmartFriend, single use

    Toll-free calling card
    PIN to use when calling

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Awards and certifications

Business Week Customer Service Champion Award

Business Week
Customer Service Champion Award
March, 2009

Award-winning support

 US service locator

Use our Web interface to troubleshoot a problem

Get access to support by registering your product

Download software and drivers

Use and learn

Learn more about HP Customer Care

What happens when your warranty expires


* Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. Please note these policies apply only to products sold by the HP Home & Home Office Store; reseller offers may vary.

 

†† Certain Windows Vista product features require advanced or additional hardware. See www.microsoft.com/windowsvista/getready/hardwarereqs.mspx. Windows Vista Upgrade Advisor can help you determine which features of Windows Vista will run on your computer. To download the tool, visit www.windowsvista.com/upgradeadvisor.

††† Battery life varies depending on product configuration, model, settings, loaded applications, utilized features. As with all batteries, maximum capacity decreases with time and use. Battery life times based on MobileMark 2007 battery benchmark. Reported times are with wireless functionality off.

## After first page; see www.hp.com/go/inkjetprinter for details.

### Majority of laser AiOs<$750, printers<$300, using Officejet Pro products with XL cartridges; for details: www.hp.com/go/officejet

§§§ This system may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality.See http://www.microsoft.com/windows/windows-7/ for details.

 
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