HP and its subsidiaries respect your privacy and are committed to protecting it. HP uses the information in your profile in accordance with our privacy policy


We use your physical address to send you the products and services you order. We use your billing address to send you invoices.

E-mail address

We use your e-mail address to send confirmation of your order and shipping information. We may also send special offers and newsletters via email. We are committed to providing a choice in how we communicate with you, so all marketing email messages include a way to unsubscribe from future communications.

Your e-mail and password are unique identifiers that protect access to your personal profile information and order history.

Phone and fax numbers

We keep the phone numbers you provide on file to notify you in case there's a problem with your order.


The HP Home & Home Office Store offers one cookie called hpshopping. It's a small data file transferred by a web site to your computer's hard drive. Cookies do not give us access to your personal information; they allow us to collect aggregate information so we can analyze traffic patterns on our site. Over time, this data enables us to provide you with a better shopping experience.


If you register with us, cookies allow us to give you a personalized shopping experience, which includes:

  • A welcome greeting
  • Remembering the contents of your cart for future shopping trips
  • Saving you time by remembering the last product you browsed or searched
  • Personalized product recommendations based on your browsing behavior
  • Letting you set up a customized supplies list (we'll remember your printers so you can reorder ink, toner and paper) and exclusive offers through the My Print Rewards program

You can browse with the cookies setting turned off, but you can only purchase if you accept the cookie. For more information on popular browsers and how you can adjust them to control cookies, please visit:

Credit cards

Credit card numbers are used only for payment processing and fraud protection; we don't retain them for any other purposes.


We will not, under any circumstances, share your personal information with any company outside the HP Home & Home Office Store, Hewlett-Packard Company, or third parties acting on our behalf, such as those involved in purchasing and shipping your order or publication of our e-newsletters.

P3P technology

As part of our ongoing commitment to consumer privacy, the HP Home & Home Office Store is pleased to be one of the first e-commerce sites enabled with P3P technology.

The HP Home & Home Office Store is a member of the Better Business Bureau and abides by the ethical on-line business standards required to display the BBB OnLine ; Reliability seal. HP is committed to handling our customers personal information responsibly and respectfully. Our privacy practices meet the rigorous standards required to earn the BBB OnLine Privacy seal, which we proudly display.

HP is a founding member of the BBB OnLine program and will continue to work with BBB OnLine to build a trusted electronic marketplace in which consumers and businesses can confidently do business.


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