Rated 5 out of 5Â by chinnman Excellent Product
Purchased this as a replacement to my previous HP laptop (DV9040US) which was 8 years old. This took about 2.5 weeks to arrive since I customized my order. Unit is solidly built, feels very durable and a bit lighter than my previous laptop of the same size. I've utilized pretty much all of the functions and features of this laptop, and to date, everything rocks, especially the hardware and speed of boot up and shut down. So far no issues. As far as hardware, I highly highly recommend the "1TB 5400 rpm Hybrid Hard Drive" and "24GB flash Hard Drive Acceleration Cache". This is what helps the Energy Star rating and fast boot ups and shut downs. Overall, I'm very happy with my purchase and should enjoy this product for years to come.
If I have any negatives or criticisms, it's very minor, but it would have been nice if the package came with more literature. It's pretty bare bones (getting started foldout, receipt...that's it). Also, the website needs to clarify the materials used for the outer bezel and casing. It appears to be plastic, not aluminum like it appears to be. Not a deal breaker, but would have been nice.
April 21, 2014
Rated 5 out of 5Â by MyDaViet Very Nice Overall
I researched long and hard for a new notebook to replace my 5+ year old aging but still working HP dv9500. I am looking for a notebook in the 1K price range, intend to use it mostly for emails, internet surfing, shopping, pay bills, multimedia experiences, with good core components, good features that would last for the next 5 years. I took a chance not buying extended warranty as a 2-year plan costs more than 20% the notebook itself.
My customized notebook comes with the QuadCore i7 4800MQ 2.7 MHz, NVidia 470M, SmartTouch 17.3-inch diagonal Full HD Anti-glare LED-backlit Display, 1TB 5400 RPM hybrid HDD. I opted out the Win 8.1 Pro, as I wanted to wait for the next Win 9 upgrade. To stay within budget. I also keep the standard 8 GB RAM as that is enough for now. Since the delivery, I installed the MS Home and Office 2013 as a fair share of my wife for her occasional use of the notebook, in case her office laptop is too much of a haul on winter days.
The Envy TS 17 notebook is not light, about 7.6 lbs, and is big which I like for a touch screen. Open the lid is a bit clumsy as there is no push to open button, I often have to use both hands. All ports are on the two sides of the notebook, including the DVD. Open the lid, the glass screen is gorgeous, image color is beautiful as is without changing. The keyboard/touchpad appear decent, responsive. The whole notebook looks fine with minimal cosmetics. Same for function keys, buttons, speakers, finger print reader arrangement appear simple and logical.
Setting up window global account, install all Win 8.1 and HP updates took me about 2 hours. Connecting home computers, bluetooth audio dock, network printer, install iTunes, creating new system images, make recovery media (5 DVDs), â¦ all completed in the same afternoon. All are straightforward, without glitches. HP Utilities are more helpful these days, and window 8.1 touch apps are interesting.
The news, weather, and several other apps are very nice, especially the News app on a large monitor. My best reward so far is the Outlook mail. It relieves me of the pain of each Window 7 Live Mai use. I have used IPad, so the touch feature is not all new. I would say a different, positive experience with Window 8.1. Lock Screen with slide show is a bonus digital photo frame. Window Word 2013 is very pleasant; advanced with OneDrive cloud. On a not very high note, the Beats audio is just ok. BTW, HP SimplePass Finger Print Reader is a work in progress: I can only get it works on a few sites, and only with Internet Explorer, not with Google Chrome.
The notebook is very fast, multitasking is at ease, responsive. This is a pleasant feeling: open a window, and it IS open; run a task, and it IS running, surprised! With a clean startups and services, the boot up time is between 17-25 seconds, restart is 40-50 seconds, and this is with just the hybrid hard drive. Resource Monitor says I am often between in 30-40% CPU, Memory usage. A lot of room to grow.
After two weeks of use and, some nights are longer than others, I thought this HP Envy TouchSmart is the one, for me till the next time.
April 19, 2014
Rated 3 out of 5Â by igsouza05 Get used with Windows 8
Overall, in terms of performance I don't see how my 'super laptop' of Intel I7 and 16GB and a hybrid Hard Disk is different from the other one I have for more than 4 years.
Also, if you're not familiar with Windows 8, expect to spend quite some time with some ''not-that-helpful'' videos provided to show us the new features and how to use Windows 8.1
It does take some time untill you get used to it.
Also, there is no reference to let you know then the 'Num Lock' button is on.
April 16, 2014
Rated 5 out of 5Â by Photog287 I love it!!!
This laptop replaced an 8 year old tower. The ENVY is every thing that I wanted in a computer. It has the speed and memory I need all put together in a very nice portable package. I especially like the fingerprint log in as there is nothing more secure than that. The only suggestion I would make is to better explain the process of turning off the touchpad. I prefer using a wireless mouse and unlike other computers there is no F key to toggle the touchpad off and on. It took awhile to find out how, but you can turn off the touchpad. I am still learning about all the features of thiscomputer but to date I am very pleased with everything
April 10, 2014
Rated 3 out of 5Â by HPBuyerXYZ Some bugs need to be worked out
I was surprised to see a big smudge/scratch at the bottom of the PC right out of the box. After working with it for a week, I decided to return it for 2 reasons. After installing programs or watching a show, the DVD or CD would not eject. I kept getting an error message and I had to physically push the button on the tray many times to rescue my CD. Also, the PC keeps freezing up. It happens when I'm trying to save an e-mail attachment or when I try to close a program and return to the Windows 8.1 start screen with all the tiles. Sometimes the programs can't close. But I'm still a loyal HP customer and will just buy another HP model - probably one without a CD/DVD drive. I must say that returning the PC to HP was really easy and hassle free.
April 9, 2014
Rated 3 out of 5Â by Disappointed84 Down sides
The Dual Band Wireless-N 7260 does not recognize the 5 Ghz spectrum. The driver does not even have settings for it. There seem to be lots of comments about it on the internet. I feel mislead with a product that should work to its' fullest potential. However, I know if I were to reject the laptop that HP would charge me some type of re-stocking fee since it was customized so I might as well keep it. The power cord is an awkward L-shape which cause problems after moving it from my lap to a table. I am very concerned I will eventually cause problems with the power input port. The keyboard is recessed so good luck getting dust, dog or cat hair, or anything else out of it. Also, way to create a nice reservoir for spilled drinks. I did not get this version because of the touch screen, but now that I have it I have to ask what is the purpose of it. From a comfortable position I can not even reach the screen, and it does not fold back into a position to only use the screen so it is lost on me. This product is not practical as a laptop that would be used outside of the home so be warned.
April 4, 2014