Rated 5 out of 5Â by Tony47 Product and Service
I have been a customer of HP for several years and they continue to provide a high quality product. We have both printers and computers. Their support products laser color and black cartridges are far superior then the cheaper refills and have consistently out performed them . I know this since I have tried them. The delivery has always beat the advertised delivery and pricing is fair and equitable
May 13, 2014
Rated 5 out of 5Â by dmboise Easy to install
Product works well and we are getting excellent copies. We prefer HP products.
January 12, 2014
Rated 5 out of 5Â by Bozosno5e Don't cheat yourself with non-HP supplies
I worked previously for a national contract services and supplies vendor. One of the big five suppliers nationally in the office products and technology services game. I've seen all the sales pitches for "recycled toner cartridges" from the "Refillers" But at a Hardware and Infrastructure conference in Honolulu, HP National representative, Mary Hart, sat down with me and asked about what we see beyond the equipment, servers, and infrastructure services. Our chat covered the Cloud in its pre-infancy. We were working with large enterprise data storage, infrastructure speed scalability and security. We debated lofty concepts, ways to pitch, design, sell, support, and sell support... and one thing I needed to be able to provide along with professional infrastructure engineering services and enterprise products was supplies. We needed to provide a service so simple it wasn't easy. There were dozens of companies locally that dealt with toner and ink and did a better job at it at times. Margins were lucrative. The market locally immense.
The integrator-supplier relationship is key. Making our end user client happy was my key to making profits. Direct delivery of supplies proved to be a good thing. When a secretary - the office supply clerk-manager - is happy that the world is good and their loyaly to the total package that performs for them is business - repeat business for us! Ok long story - bottom line. HP direct provides me, others I work with, and work for, reliable, high performing, cost effective printing supplies.
I've tried other contractors for supplies based upon low price. I've tried big box stores - not that convenient, charging for ups freight, for drop ships?!?!
For all us now. HP direct just works. Guaranteed availability, free shipping available, very timely delivery, and reasonable prices. Frequent special promotions to spur my interest and cover my needs. I can order for a single printer or I can order for an entire division. Great product in supplies (toner) and the ancillary services to go along with it. I will keep buying HP Direct for work and personal needs as long as the services, prices and availability continue. Thanks for listening,
October 18, 2013
Rated 5 out of 5Â by Deidre Great bargain!
Never run out of toner .... It's the TP principle:
Replace and Restock....
September 11, 2013
Rated 5 out of 5Â by Willy712 Great service and fair pricing.
The toner arrived promptly with no problems. The cartridges last a long time.
November 2, 2012
Rated 3 out of 5Â by JC101 Packaging
Whoever came up with the way in which the two cartridge boxes were joined together should rethink that idea. If you are serious about having peope return the old cartridges, I woiuld not subject them to the difficult process of separating the boxes. Minor point, but it is time consuming!
October 25, 2012