HP External USB Modem
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HP External USB Modem


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UPC: 883585348916   Part: GS023AA


Perfect for dial-up: Small and light, the HP External USB Modem is an excellent choice for people who use a dial-up connection to access the Internet and email.


  • Easy to use: Just plug the modem into the USB port on your PC, then connect your phone line to the other end.
  • The modem is ideal for PC users who own a computer without an internal modem and use a dial-up connection to connect to the internet.
  • Its compact form factor makes it ideal for notebook computer users who find themselves on the road and need to dial-in to an office network or for home users who simply need to add an unobtrusive modem to their computer.
  • The modem can connect at speeds of up to 56 kbps using the V.92 protocol.

What's in the box

  • Modem; documentation
  • One-year, worldwide parts-and-labor limited warranty; 24x7 HP technical phone support during warranty period

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Customer ratings and reviews for HP External USB Modem

Rated 2 out of 5 by Modem did not work as expected I ordered this modem with my new HP DV7T laptop to use for dial-up when I am at my mother-in-law's home. The modem would not work with the laptop. It worked perfectly with my HP PC but with the laptop I could not even get a dial tone. I had to order a modem from another source. July 27, 2012
Rated 5 out of 5 by Fax Modem Plugged it in and it worked fine - that's what a product is suppose to do. July 6, 2012
Rated 1 out of 5 by No good I spent $110 for technician to get my dial-up started with this device. He said there was no way to make it work. May 7, 2012
Rated 1 out of 5 by Tiny External Modem I have to agree with the other failed users with this modem. It either works fast sometimes or it may take 45 min. to get into the internet. Or may never, and sometimes it kicks you out of the internet only to have to try entering again. Worked good when new, when under warranty. Won't buy another HP again! February 8, 2012
Rated 5 out of 5 by Just Works Just plugged it in and it works like it should! December 17, 2011
Rated 2 out of 5 by Great Concept but.......... GREAT CONCEPT but......seems to disconnect ALOT!!!!! November 26, 2011

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Owner support

Warranty information

This product is covered by the standard HP warranty

Support information

Support for this product is provided by HP Customer Care

Returns & exchange information

The HP Home & Home Office Store will accept returns or exchanges for this product up to 21 days after delivery

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