HP External USB Modem
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HP External USB Modem


No Payments + No Interest if paid in full in 6 months with Bill Me Later. See Terms

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UPC: 883585348916   Part: GS023AA


Perfect for dial-up: Small and light, the HP External USB Modem is an excellent choice for people who use a dial-up connection to access the Internet and email.


  • Easy to use: Just plug the modem into the USB port on your PC, then connect your phone line to the other end.
  • The modem is ideal for PC users who own a computer without an internal modem and use a dial-up connection to connect to the internet.
  • Its compact form factor makes it ideal for notebook computer users who find themselves on the road and need to dial-in to an office network or for home users who simply need to add an unobtrusive modem to their computer.
  • The modem can connect at speeds of up to 56 kbps using the V.92 protocol.

What's in the box

  • Modem; documentation
  • One-year, worldwide parts-and-labor limited warranty; 24x7 HP technical phone support during warranty period

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Customer ratings and reviews for HP External USB Modem

Rated 1 out of 5 by Unsatisfied with Product I am a 69 year old senior citizen and I know enough about computers to access the internet for emails, shopping, etc. I am not a technical person. I purchased an HP computer thinking that all I had to do was load my ISP provider to access the internet. I found out with much help from my ISP provider that my computer did not have a modem. I contacted HP and bought this external modem. It worked OK until we had a thunderstorm. Contacted HP and they told me I needed to buy a new one. I have not had this one a year yet. I live in a rural area where wireless broadband is not available so I have no choice but to buy a new one. Lesson learned, I will not only unplug my computer but I will also disconnet the external moden when I am away. June 21, 2010
Rated 1 out of 5 by No Driver without paying I had planned on buying a computer that didn't have a dial-up modem but I use dial-up for the Internet. I needed this modem to get on the Internet. The trouble is the only way you can get on the Internet is if you have a working modem already. Their directions to open an Internet connection don't work. The computer I'm using now has a modem and after I get on the Internet the wizard will search and get modem working sometimes. If you go to their Robot for finding driver you have to pay a lot for one year use. December 7, 2009
Rated 1 out of 5 by External USB Modem I went thru two-internet providers and a telephone repair person (with jack replacement) only to fine that this device was defective and causing a great deal of frustration in little over a month of purchase. April 27, 2009
Rated 5 out of 5 by HP External Modem Excellent Product. Fairly compact,e asy to use. Plug & Play USB function. Use it with my HP Laptop when I don't have a high speed connection available. Very happy with this modem November 27, 2008

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Owner support

Warranty information

This product is covered by the standard HP warranty

Support information

Support for this product is provided by HP Customer Care

Returns & exchange information

The HP Home & Home Office Store will accept returns or exchanges for this product up to 21 days after delivery

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